If you do not see the information you are looking for here, call us at 1-888-294-1648 or e-mail us by clicking here. Thank you.

UPS ground

Most items will arrive within 2-5 business days. Due to the fact that there may be times when shoes take a bit longer, we ask that you please allow 7 - 10 business days for your package to arrive.

shipping cost

$6.50 for the first item, $2.00 for each additional item on the order. Alaska and Hawaii residents please add $5.50 per pair shipped.

free shipping

Applies to all purchases over $200 (after discounts and offers are applied). Offer not valid for Alaska and Hawaii residents.

sales tax

The sales tax for a purchase is based upon the zipcode where the merchandise is shipped.

contact us

If you have experienced any problems with your order, help is always right at your fingertips. Call 1-888-294-1648 Monday through Saturday from 8am to 9pm CST and Sundays 10-6pm CST. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

secure ordering

Yes, it is secure. Protecting your order information is a priority. Naturalizer makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Naturalizer's secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

If you are unsure about ordering online, please visit our stores nationwide or just call us. Click here to find the store nearest you.

return & exchanges

Please see our Return/Exchange Policy/Procedures.