Shipping

If you do not see the information you are looking for here, call us at 1-888-294-1648 or e-mail us by clicking here. Thank you.

standard ground shipping

Most items will arrive within 2-5 business days. Due to the fact that there may be times when shoes take a bit longer, we ask that you please allow 7 - 10 business days for your package to arrive.

shipping cost

$6.50 for the first item, $2.00 for each additional item on the order. Alaska and Hawaii residents please add $5.50 per pair shipped.

free shipping

Applies to all purchases over $200 (after discounts and offers are applied). Offer not valid for Alaska and Hawaii residents.

sales tax

The sales tax for a purchase is based upon the zipcode where the merchandise is shipped.

contact us

If you have experienced any problems with your order, help is always right at your fingertips. Call 1-888-294-1648 Monday through Friday, 7am to 7pm CST. Saturday and Sunday, 10am to 6:30pm CST. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

secure ordering

Yes, it is secure. Protecting your order information is a priority. Naturalizer makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Naturalizer's secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

If you are unsure about ordering online, please visit our stores nationwide or just call us. Click here to find the store nearest you.

international shipping notice

Naturalizer.com has adopted Borderfree to help our customers shop from and ship to all over the world. You can shop naturalizer.com in the country and currency you select. Your order total with all shipping fees, custom fees, tariffs and taxes will be available during checkout in your chosen country and currency. Due to recent US customs policy changes, there will be a $20 surcharge on each returned order.

International Delivery Times: Your shipping carrier will be determined at checkout. Delivery may take up to 18 business days.

Note About Borderfree: Borderfree, by E4X, is a full-service international ecommerce shipping solution created to help U.S. ecommerce merchants, like naturalizer.com, sell to and ship to customers around the globe.

return & exchanges

Please see our Return/Exchange Policy/Procedures.

Naturalizer BRINGS Comfort and Style TOGETHER

Naturalizer is committed to designing women's shoes to look as beautiful as they feel. Dress shoes for women offer classic sophistication and Naya styles combine comfortable shoes for women with endless, on-trend appeal. Keeping her career top-of-mind, our work shoes for women feature classic styling that easily transition from the office to after work. Our casual shoes fit her everyday schedule with comfort shoes that offer superior stability, flexibility and cushioning. No matter what season, Naturalizer has the latest in women's sandals, boots, clogs, flats and more.

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