Shipping was fine, customer service was fine. But the bag itself already had a noticeable scratch on it-and the credit card slots were not wide enough to hold my drivers license plus the zipper on the front already was hard to unzip and unraveling. Ended up returning for a partial refund even though, I know it is policy, I still feel since the purse was already damaged it should have been a full refund...lesson learned. Was disappointed since Naturalizer is usually spot on
- I do not recommend this product.
A bugger purse than I would normally use but I love it! Lots of places to put things.
- I recommend this product.