Shipping

Some orders may arrive later than expected due to carrier delays. We apologize for any inconvenience and appreciate your patience.

 

We are working diligently to get orders out as soon as possible. Most ship within a few business days after being placed. Once your order has shipped, tracking information will be emailed. We cannot deliver to military APO/FPO addresses. We apologize for any inconvenience.

If you do not see the information you are looking for here, call us at 1-888-294-1648 or e-mail us. Thank you.

 

Economy Shipping

 

$5.00
Free shipping on all orders $65+ before Taxes
Delivers in 5-15 days
Free standard ground shipping on all U.S. orders at naturalizer.com excludes Alaska/Hawaii

We offer shipping to P.O. boxes, standard shipping only. We do not deliver for Naturalizer.com on Saturdays, Sundays or national and federal holidays.



Ground Shipping

 

$7.00
Delivers in 3-7 business days
Your order must be placed by 11:00 am CT, Monday through Friday, to receive your shipment by second business day or next business day.

Economy/Ground shipping not valid for Alaska or Hawaii. We do not deliver for Naturalizer.com on Saturdays, Sundays or national and federal holidays.



Expedited Shipping

 

$12.00
Delivers in 2-3 business days

Each additional pair US orders: $3.00 except Alaska & Hawaii each additional pair is $5.00

Your order must be placed by 11:00 am CT, Monday through Friday, to receive your shipment by second business day or next business day. We do not deliver for Naturalizer.com on Saturdays, Sundays or national and federal holidays.



Rush Shipping

 

$23.00
Delivers in 1-2 business days

Each additional pair US orders: $3.00 except Alaska & Hawaii each additional pair is $5.00

Your order must be placed by 11:00 am CT, Monday through Friday, to receive your shipment by second business day or next business day. We do not deliver for Naturalizer.com on Saturdays, Sundays or national and federal holidays.Sales tax

As of January 1, 2015 we have sales tax nexus in all states and are required to collect sales tax nationwide where applicable. The sales tax for a purchase is based upon the zip code where the merchandise is shipped.

 

 

Contact us

If you have experienced any problems with your order, help is always right at your fingertips. Call 1-888-294-1648 Monday through Friday 9am to 6pm CST and Saturday 10am to 5pm CST. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

 

Secure ordering

Yes, it is secure. Protecting your order information is a priority. Naturalizer makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Naturalizer's secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

 

If you are unsure about ordering online, please call us.

 

International shipping notice

Naturalizer.com has adopted Borderfree to help our customers shop from and ship to all over the world. You can shop naturalizer.com in the country and currency you select. Your order total with all shipping fees, custom fees, tariffs and taxes will be available during checkout in your chosen country and currency.
 

International Delivery Times: Your shipping carrier will be determined at checkout. Delivery may take up to 18 business days.


Note About Borderfree: Borderfree, by E4X, is a full-service international ecommerce shipping solution created to help U.S. ecommerce merchants, like naturalizer.com, sell to and ship to customers around the globe.

 

Returns

Please see our Return/Exchange Policy/Procedures.