• Welcome! You can join online here.

    Click here to learn more about the benefits INSIDERS enjoy.

  • You will receive a $10 off $50 certificate when you register, a birthday benefit, free shipping, and INSIDERS-only special promotions.

  • If you can't remember your password or can’t recall if you’ve ever created one, go to the Log In page and click on the Forgot Password link below the Password field. On the next screen, enter your NATURALIZER INSIDER email and click Submit. If an account exists with that email, you will receive an email to reset your password.

    If you don’t receive a reset password email, please be sure to register your INSIDERS account online using the same email you originally signed up with..

    If you’re still having issues logging in or you can’t remember your account email, please contact us.

  • We’re here for you. Contact us by phone at 1-888-294-1648, or email us.

  • Just log into your NATURALIZER INSIDER account before checkout to get free standard shipping on orders in the contiguous U.S. It’s that easy.

  • This is currently a U.S.-only loyalty program. Customers using the Borderfree shipping service on our websites will not be eligible for benefits or loyalty offers.

  • Let’s celebrate! As An INSIDER, you’ll receive a $10 off $50 perk for your birthday (“Birthday Perk”). To receive your Birthday Perk, you must register as an INSIDER at least two weeks prior to your birthday month and be subscribed to marketing emails. We may elect to offer alternative Birthday Perks at our discretion.

  • You can view your NATURALIZER INSIDERS account information by logging into your account. Once logged in, you’ll be taken to your Account page.

    If you created your INSIDER account in store but haven’t yet registered your account online, click here to register your account online. Be sure to use the same email you signed up with in store.

  • There are two simple ways to update your name, address, birthday, preferences, or email address:

    1.     Log in to your account on and go to your Loyalty page. Select “Profile then click “Contact Information” to update your name, email address or birthday. Select “Address Book” to update your addresses. Click “Add/Edit Saved Address(es)” to add, edit or delete your shipping and billing address(es) as needed. When you’re done, click “Save Changes.”

    2.     Call us at 1-888-294-1648 or click here to email us. Please be sure to provide your member number, address, the name currently on your account and the applicable information you would like to change.

  • We’re here for you. Contact us by phone at 1-888-294-1648, or email us.

  • Email Subscribers will receive their first coupon within a week of registering. If this date has passed, we recommend checking the spam blocker for your email account, as this may have prevented the message from reaching you in a timely manner.

    To ensure future emails are delivered to your inbox, please add to your address book.

    If you are unable to locate the email in question after doing so, please click here to email us, or contact us via phone at 1-888-294-1648.

  • Returning or exchanging merchandise is easy. To see full details on how your return will be handled, click here.

    Any further questions, please contact us at 1-888-294-1648.

  • We'd love to help. Contact us by phone at 1-888-294-1648, or email us.